NAWAB TANWEER AHMAD |
KEY SKILLS
PROJECT MANAGEMENT | TEAM MANAGEMENT | TAXONOMY MANAGEMENT | PRODUCT MANAGEMENT | CONTENT MANAGEMENT | TRAINING/INSTRUCTOR | OPERATIONS MANAGEMENT | MARKET RESEARCH/ANALYSIS | CATALOG SPECIALIST | BUSINESS ANALYSIS | CUSTOMER SUPPORT | QUALITY CONTROL & ASSURANCE | PROPOSAL & REPORT WRITING | PRESENTATION SKILLS | IT SKILLS
Project Management
Project management is the process and activity of planning, organizing, motivating, and controlling resources and the learning of Project Management Skill started when working at IOP Pvt. Ltd. During that job managed a team of five members to implement different projects for multiple customers’ sites. That includes calculating the cost of the project, creating a schedule for the project and designing a path for cabling and installation of Hubs, Switches and Routers.
Some of the major projects designed, managed and implemented during two years of IOP are, the country-wide network for Union Bank Ltd., cabling for Royal and Sun Alliance including configuration of Cisco 1700 router for VPN connectivity between Royal and Sun Office in Karachi and Singapore.
This project management skill is further enhanced and polished during GfK Etilize tenure when managing multiple projects that include the creation of new domain & category structure, new template creation and import on CMS. And to achieve this created Work Breakdown Structure, Prioritizing Tasks, creating Project Schedule and assigning tasks to the resources, as well as to make sure that every part of the project is delivered on time and with 100% quality. Training of resources for the extraction (content creation) is also part of the project.
Some projects that are managed during GfK Etilize tenure are Office Equipment & Supplies for SP Richards and Office Depot, White Goods for Incodex, Small Kitchen Appliances for ALMO. And recently delivered projects of Networking Domain Simplification, NextGen and Best Buy Taxonomy alignment and template enhancement.
Team Management
The learning of this skill started during managing different projects while working at IOP and this skill helps a lot during the term of Technical Knowledge Engineer (TKE) at GfK Etilize where the additional responsibility of managing the Network Domain Content Creation team is assigned by the Product Manager. As a part of this management required resolving the queries generated by the team, look after their daily production tasks and help them to maintain the quality of the data sheets produced. As well as keeping the team motivated by appreciating them through emails and notes.
After being promoted to Product Group Expert (PGX), the responsibility of team management started as part of the job. This includes managing a team of 20+ resources to make sure that products are delivered on time and meets the quality standards set by the customers. This requires constant monitoring and mentoring of TKEs and set work priorities and creating schedules so that desired production target is met without compromising on quality.
Taxonomy Management
Taxonomy is the way to manage data into categories and subcategories, and this taxonomy management was started when promoted to Product Group Expert (PGX) in 2004 at GfK Etilize. At that time, Etilize was providing data for only one domain to the customers and that domain belongs to Information Technology. The Information Technology domain was further divided into sub-domains of Computer Systems, Printers, Storage Devices, Networking, etc. with multiple categories under these domains. The domain that was assigned at that time to manage was of Networking, and as part of the job it was required to maintain the quality of the existing templates, update templates according to new emerging technologies and to provide training to resources. When the company decided to extend to more domains and a new customer was signed for Office Equipment & Supplied products, the task of doing research in that domain was assigned. That task required research and study on the assigned domains, understanding its structure and to add categories and templates as per the market standards. The research resulted in the creation of the new category structure and templates for Office Equipment & Supplies. And after the successful implementation of that project, more projects of Taxonomy Management were assigned, some of the domains that were assigned and successfully delivered were of White Good, Small Home Appliance, Kitchen Appliances, etc.
Product Management
A product is anything that can be offered to a market that might satisfy a want or need, and to fulfill the need of a product data sheet a template is required in which data can be inserted to create a standardized & parameterized data sheet. And in Product Taxonomy, this template and categories are considered as the Product. And as a part of Product Management need to manage templates and categories for its whole life cycle from identifying the domain, to create standardized and parameterized attributes & headers, to add market specific coded values (control lists) and to publish the category to meet customers’ needs. Keeping in mind that the product delivered should solve customers’ problems and satisfy needs & wants.
Content Management
With the subject matter expertise, the content management started from the first day after joining GfK Etilize. As a Technical Knowledge Engineer required to create a data sheet that contain parameter wise data, marketing information for each product and bulleted features to enhance the product information so that the data sheet will represent the data in such a way that will enable customers to fully understand each attribute of the product and can easily make a buying discussion.
After being promoted to PGX it was part of the job to support TKEs in the creation of content data, monitor the quality of the data products, make sure that the data product is compliant with the global standards and remain updated on new technologies & products. Perform data analysis of categories for quality comparison with competitors; provide solutions for better search results and improved product’s one line description was also part of content management. And this content management responsibility increases along with more additional responsibilities when promoted to Taxonomy Engineer in Product Design Group.
Training/Instructor
Training is the act of teaching a person a particular skill or type of behavior. After starting Engineering at NED University, also started teaching Mathematics, Physics, Computer, and other subjects to High School and matriculation students, and that was the start of training & teaching skills. Those students are now working in well-reputed organizations in Pakistan and abroad.
After joining IOP Pvt. Ltd. it is one of the job responsibilities to train customers on how to operate PCs, Installations of Operating Systems, using Printers, Scanners, and emails. For this to achieve multiple sessions are arranged and powerpoint presentations are created keeping in mind the level of the resources to whom the training needs to be delivered. For training to be more understandable and memorable, created multiple training documents to support training sessions, these documents contain technology descriptions, definitions, understanding and step by step guidelines.
As a Products Group Expert in GfK Etilize, it is one of the core responsibilities to provide technical training on different domains, technology-related knowledge and to provide training on templates, web-based search, and writing content data. This responsibility of providing training to the resources is more extended when promoted to Master Taxonomy Engineer in Product Design Group, and is now a part of nearly every day task. Hence making it 17+ years of training and teaching experience.
Operations Management
Operations management refers to the activities, decisions and responsibilities of managing the resources which are dedicated to the production and delivery of products and services, and those are the responsibilities that need to be fulfilled during the tenure of Product Group Expert (PGX). During that position managed nearly 25 resources for the production so that the team can achieve its daily target and provide products on-time with 100% quality, as well as resolving team’s issues and problems related to the production and provide support for technology & extraction.
Market Research/Analysis
The process of gathering, analyzing and interpreting information about a market and about the product is the part of Market Research and Analysis. And market research is one of the major responsibilities in the Product Design Group, where it is constantly required to monitor upcoming products, remain updated on new emerging technologies and regularly analyze the competitor’s data for quality comparison and template updates. By analyzing the data with the customer it is possible to maintain the quality of the product as per market standards, and by performing Market research, it is easy to predict any market changes and keep taxonomy and product data up to the customer satisfaction. Through all of these analyses the strengths, weaknesses, opportunities and threats (SWOT) of a company were identified and with the help of a SWOT analysis, an adequate business strategy of a company is defined.
Catalog Specialist
The product catalog specialist plays a critical role in ensuring that product information is displayed in a clear, consistent, timely and accurate manner to customers and internal associates. And it is one of the JDs of Master Taxonomy Engineer to coordinate the development of catalog data, images and product content for publication on the customer’s website. Activities also include keyword updates, cross-sell maintenance, product presentation, promotional offerings and other critical communications, also ensuring that content is optimized for search engine results and reporting.
Interpersonal Skills
With a positive and friendly attitude having the ability of Verbal Communication, Non-Verbal Communication, Listening Skills, Negotiation, Problem Solving and Decision Making skills, can relate to boss and coworkers.
Project management is the process and activity of planning, organizing, motivating, and controlling resources and the learning of Project Management Skill started when working at IOP Pvt. Ltd. During that job managed a team of five members to implement different projects for multiple customers’ sites. That includes calculating the cost of the project, creating a schedule for the project and designing a path for cabling and installation of Hubs, Switches and Routers.
Some of the major projects designed, managed and implemented during two years of IOP are, the country-wide network for Union Bank Ltd., cabling for Royal and Sun Alliance including configuration of Cisco 1700 router for VPN connectivity between Royal and Sun Office in Karachi and Singapore.
This project management skill is further enhanced and polished during GfK Etilize tenure when managing multiple projects that include the creation of new domain & category structure, new template creation and import on CMS. And to achieve this created Work Breakdown Structure, Prioritizing Tasks, creating Project Schedule and assigning tasks to the resources, as well as to make sure that every part of the project is delivered on time and with 100% quality. Training of resources for the extraction (content creation) is also part of the project.
Some projects that are managed during GfK Etilize tenure are Office Equipment & Supplies for SP Richards and Office Depot, White Goods for Incodex, Small Kitchen Appliances for ALMO. And recently delivered projects of Networking Domain Simplification, NextGen and Best Buy Taxonomy alignment and template enhancement.
Team Management
The learning of this skill started during managing different projects while working at IOP and this skill helps a lot during the term of Technical Knowledge Engineer (TKE) at GfK Etilize where the additional responsibility of managing the Network Domain Content Creation team is assigned by the Product Manager. As a part of this management required resolving the queries generated by the team, look after their daily production tasks and help them to maintain the quality of the data sheets produced. As well as keeping the team motivated by appreciating them through emails and notes.
After being promoted to Product Group Expert (PGX), the responsibility of team management started as part of the job. This includes managing a team of 20+ resources to make sure that products are delivered on time and meets the quality standards set by the customers. This requires constant monitoring and mentoring of TKEs and set work priorities and creating schedules so that desired production target is met without compromising on quality.
Taxonomy Management
Taxonomy is the way to manage data into categories and subcategories, and this taxonomy management was started when promoted to Product Group Expert (PGX) in 2004 at GfK Etilize. At that time, Etilize was providing data for only one domain to the customers and that domain belongs to Information Technology. The Information Technology domain was further divided into sub-domains of Computer Systems, Printers, Storage Devices, Networking, etc. with multiple categories under these domains. The domain that was assigned at that time to manage was of Networking, and as part of the job it was required to maintain the quality of the existing templates, update templates according to new emerging technologies and to provide training to resources. When the company decided to extend to more domains and a new customer was signed for Office Equipment & Supplied products, the task of doing research in that domain was assigned. That task required research and study on the assigned domains, understanding its structure and to add categories and templates as per the market standards. The research resulted in the creation of the new category structure and templates for Office Equipment & Supplies. And after the successful implementation of that project, more projects of Taxonomy Management were assigned, some of the domains that were assigned and successfully delivered were of White Good, Small Home Appliance, Kitchen Appliances, etc.
Product Management
A product is anything that can be offered to a market that might satisfy a want or need, and to fulfill the need of a product data sheet a template is required in which data can be inserted to create a standardized & parameterized data sheet. And in Product Taxonomy, this template and categories are considered as the Product. And as a part of Product Management need to manage templates and categories for its whole life cycle from identifying the domain, to create standardized and parameterized attributes & headers, to add market specific coded values (control lists) and to publish the category to meet customers’ needs. Keeping in mind that the product delivered should solve customers’ problems and satisfy needs & wants.
Content Management
With the subject matter expertise, the content management started from the first day after joining GfK Etilize. As a Technical Knowledge Engineer required to create a data sheet that contain parameter wise data, marketing information for each product and bulleted features to enhance the product information so that the data sheet will represent the data in such a way that will enable customers to fully understand each attribute of the product and can easily make a buying discussion.
After being promoted to PGX it was part of the job to support TKEs in the creation of content data, monitor the quality of the data products, make sure that the data product is compliant with the global standards and remain updated on new technologies & products. Perform data analysis of categories for quality comparison with competitors; provide solutions for better search results and improved product’s one line description was also part of content management. And this content management responsibility increases along with more additional responsibilities when promoted to Taxonomy Engineer in Product Design Group.
Training/Instructor
Training is the act of teaching a person a particular skill or type of behavior. After starting Engineering at NED University, also started teaching Mathematics, Physics, Computer, and other subjects to High School and matriculation students, and that was the start of training & teaching skills. Those students are now working in well-reputed organizations in Pakistan and abroad.
After joining IOP Pvt. Ltd. it is one of the job responsibilities to train customers on how to operate PCs, Installations of Operating Systems, using Printers, Scanners, and emails. For this to achieve multiple sessions are arranged and powerpoint presentations are created keeping in mind the level of the resources to whom the training needs to be delivered. For training to be more understandable and memorable, created multiple training documents to support training sessions, these documents contain technology descriptions, definitions, understanding and step by step guidelines.
As a Products Group Expert in GfK Etilize, it is one of the core responsibilities to provide technical training on different domains, technology-related knowledge and to provide training on templates, web-based search, and writing content data. This responsibility of providing training to the resources is more extended when promoted to Master Taxonomy Engineer in Product Design Group, and is now a part of nearly every day task. Hence making it 17+ years of training and teaching experience.
Operations Management
Operations management refers to the activities, decisions and responsibilities of managing the resources which are dedicated to the production and delivery of products and services, and those are the responsibilities that need to be fulfilled during the tenure of Product Group Expert (PGX). During that position managed nearly 25 resources for the production so that the team can achieve its daily target and provide products on-time with 100% quality, as well as resolving team’s issues and problems related to the production and provide support for technology & extraction.
Market Research/Analysis
The process of gathering, analyzing and interpreting information about a market and about the product is the part of Market Research and Analysis. And market research is one of the major responsibilities in the Product Design Group, where it is constantly required to monitor upcoming products, remain updated on new emerging technologies and regularly analyze the competitor’s data for quality comparison and template updates. By analyzing the data with the customer it is possible to maintain the quality of the product as per market standards, and by performing Market research, it is easy to predict any market changes and keep taxonomy and product data up to the customer satisfaction. Through all of these analyses the strengths, weaknesses, opportunities and threats (SWOT) of a company were identified and with the help of a SWOT analysis, an adequate business strategy of a company is defined.
Catalog Specialist
The product catalog specialist plays a critical role in ensuring that product information is displayed in a clear, consistent, timely and accurate manner to customers and internal associates. And it is one of the JDs of Master Taxonomy Engineer to coordinate the development of catalog data, images and product content for publication on the customer’s website. Activities also include keyword updates, cross-sell maintenance, product presentation, promotional offerings and other critical communications, also ensuring that content is optimized for search engine results and reporting.
Interpersonal Skills
With a positive and friendly attitude having the ability of Verbal Communication, Non-Verbal Communication, Listening Skills, Negotiation, Problem Solving and Decision Making skills, can relate to boss and coworkers.